Your Work Tracker Teammate Is Ready to Go
An out-of-the-box AI agent that keeps your backlog honest by turning every alert, security finding, and incident into a properly owned ticket in Jira or Linear, so nothing falls through the cracks.
A Backlog That Reflects What Is Actually Happening
The Work Tracker Teammate sits between your operational signals and your tracking system. It watches the alerts, code issues, and security findings flowing through your environment, spots the ones without a corresponding ticket, and opens or updates work items with the right title, description, project, and owner. Investigations from your other AI Teammates get linked to the ticket they belong to, so engineers see one consolidated record instead of hunting across tools. Write actions are approval-gated, so your team stays in control of what gets created and assigned.
Out-of-the-Box Connectors for All Your AI Teammates
New connectors added every day
Edge Delta's Work Tracker Teammate is one of many specialized, collaborative AI agents that are helping teams around the world do their best work.
Key Features
Automatic Gap Detection
Continuously reconciles alerts, security findings, and incidents against your tracking system, surfacing operational signals that have no corresponding ticket or owner so nothing slips through.
Ticket Creation and Updates
Opens new tickets in Jira or Linear with the right title, description, and project placement, or updates existing tickets when new context arrives from a related investigation.
Ownership Assignment
Routes new and orphaned tickets to the responsible team or individual based on the signal source and your routing rules, ending the "who owns this?" back-and-forth before it starts.
Safe, Auditable Actions
Operates read-only by default. Any write action, including ticket creation, edits, or assignment, requires approval. Every action is logged for transparency and audit.
FAQ
Which models are available, and how is pricing set?
AI Teammates are built on external models, including OpenAI GPT, Anthropic Claude, and more. You have control over which model a particular Teammate should use, and can always see which model is being used. Pricing is based on token usage and follows vendor list prices, making it transparent and predictable over time.
Can I use my own proprietary model?
Not yet, but it's on our roadmap.
What counts toward token usage?
Token usage is determined by the number of input tokens (what the model receives) and output tokens (what the model generates) for each request. Usage is tracked in real time against your organization's balance.
How does Edge Delta protect my data?
Your data is your data. Edge Delta never uses it to train our models. Retention follows your chosen settings (default: 30 days) and stays within your boundary for auditability. Connector credentials are encrypted, access is tightly controlled, and you can rotate keys anytime.
What guardrails are in place to ensure safe, compliant agent behavior?
Agents have read-only permissions by default. Agents that have been granted write permissions will always ask for approval before taking an action. Every action is logged for full transparency and compliance.
How do AI Teammates integrate with Edge Delta's Telemetry Pipelines?
The AI Teammates platform is built on top of Edge Delta's enterprise-grade Telemetry Pipelines, making it the only product on the market that performs continuous curation and inference on streaming data sets. Telemetry Pipelines are abstracted from the AI Teammates user experience, so that users see outcomes, not plumbing. However, users can still shape and enrich their data before it reaches any LLM using Edge Delta's pipeline technology.
Can AI Teammates be customized?
Yes, AI Teammates are highly customizable. You can change a Teammate's default prompt, permissions, and model, or spin up your own custom agents from scratch.
What other Teammates are available out-of-the-box?
Edge Delta currently ships four out-of-the-box AI Teammates: the SRE Teammate, the Security Engineer Teammate, the Software Engineer Teammate, and the Work Tracker Teammate. More Teammates are in the works and will be available soon.